<ul data-eligibleForWebStory="true"><li>Building a scalable platform that delivers business value requires treating the platform as a product.</li><li>Key questions to ask when treating the platform as a product include defining user needs, business impact, and alignment with broader product goals.</li><li>Product Managers (PMs) play a crucial role in guiding the vision and strategy of platform teams, collaborating with engineers to prioritize work.</li><li>Defining business value in platform requirements involves considering cost, reliability, security, and productivity.</li><li>Conducting research and involving stakeholders across disciplines help in identifying pain points and gathering feedback for platform improvements.</li><li>Measuring business outcomes, success metrics, and embracing feedback loops are essential for platform success and operational excellence.</li><li>Treating the platform as a product involves robust product processes and leveraging feedback to drive innovation and efficiency.</li><li>Embracing product thinking transforms platforms into drivers of innovation, focusing on delivering value to internal teams using the systems daily.</li></ul>

Building platform as a product.

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