Gurugram-based startup Darwix AI secures $1.5 million in funding to develop its omnichannel generative AI platform for enhancing enterprise sales conversations.
Funding round includes Rebalance, Inflection Point Ventures (IPV), and angel investors like Ankit Nagori and Sanjay Suri.
Darwix AI, founded by Ajay Sethi and Hanit Awal, offers a unified GenAI stack integrating voice, chat, email, and in-person interactions for enterprises.
Platform aims to provide end-to-end visibility and actionable intelligence across all customer touchpoints, unlike fragmented solutions.
Goal is to enhance every conversation, digital or human, with context, intelligence, and automation.
Darwix AI is expanding globally, focusing on the US market, with a presence in India, the Middle East, and Southeast Asia.
Startup targets top players in BFSI and Retail sectors with its AI-driven conversational intelligence suite.
Transform+ product supports sales teams with real-time assistance and analytics through omnichannel interactions and embedded AI.
Plans include accelerating hiring, scaling product roadmap, and expanding across industries with GenAI adoption as a core strategy.
Darwix AI positioned as a category-defining player in conversational AI, aiming to lead globally in this space.