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Dear SaaStr: What Are Some Interview Questions a CEO Can Ask an Account Executive?
- When a CEO interviews an AE, they should focus on culture fit, drive, and understanding of the product's value.
- CEOs can assess if the AE understands the product and market by asking them to pitch the product's value back.
- It's important to evaluate if the AE is solutions-oriented by discussing how they handled a lost deal and if they learned from it.
- Assess the AE's resilience and positive attitude by inquiring about how they dealt with rejection or failure in the past.
- CEOs should check if the AE aligns with the company's culture to determine if they'll fit into the team.
- Ask the candidate about their plan for the first 30 days to evaluate their preparedness and approach to ramping up sales.
- Evaluate the AE's ability to handle feedback by asking how they have dealt with constructive criticism in the past.
- Assess if you would buy from the candidate to gauge their confidence, credibility, and likability, especially for early sales hires.
- Conduct a conversational yet focused interview to ensure the candidate can represent the company well to customers.
- It's better to wait for the right hire than to settle and hire someone who doesn't impress during the interview.
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