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Dear SaaStr: When Should I Hire My First AE?

  • Hire your first Account Executive (AE) once you've closed 10-20 customers as a founder.
  • Stay in founder-led sales mode until you have 1-2 scaled sales executives hitting quota.
  • You need a repeatable sales process in place before bringing in an AE.
  • Founders are uniquely positioned to sell early due to their product knowledge and passion.
  • If consistently closing deals and feeling like a bottleneck to growth, it's time to hire an AE.
  • Consider the Annual Contract Value (ACV) to justify the cost of hiring an AE.
  • Your first AE doesn't need extensive experience but should be scrappy, hungry, and customer-oriented.
  • The first reps hired should be individuals you would genuinely buy your product from.
  • These early hires will help scale proven sales processes.
  • Hire carefully but don't delay if you're already at full capacity with sales.
  • Here's more on who to hire as your first magical sales rep.

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