Red Lobster, under the leadership of its new young Black CEO Damola Adamolekun, is making swift changes to regain its position in the restaurant industry.
The introduction of seafood boils in a bag by Red Lobster received mixed reviews from customers, with some praising the new offerings while others critiqued portion sizes and flavors.
In response to customer feedback, Adamolekun acknowledged the desires for more spicy options and quickly made adjustments, including adding sausage to the boils.
Customers appreciated Adamolekun's rapid response to feedback, with many expressing their approval of his hands-on approach and willingness to engage directly with unsatisfied customers.