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More incidents of unexplained debit order activity

  • South African bank clients report more cases of unexplained debit orders, including DebiCheck transactions not authorized.
  • Absa customer received a DebiCheck notification for R8,812, which disappeared without a record with the bank or service provider.
  • FNB customer's account was debited without authorization; FNB investigates and assists in disputing and stopping such transactions.
  • Concerns raised about sales processes outside banks leading to unintentionally authorized debit orders; customers advised to be vigilant.

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