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Three Years as a SaaS Product Manager: Lessons from the Food Tech Trenches
- The article shares insights from a product manager's three-year experience in the food tech SaaS industry.
- Lessons include not blindly following customer feedback but understanding the underlying needs and looking for systemic issues.
- Metrics must be analyzed with regional context, considering different business cultures and operational patterns.
- Understanding the business impact of metrics in food tech, like API response times, is crucial for operational efficiency.
- Building robust API ecosystems and focusing on API performance are vital for successful product management.
- Recognizing technical debt as an operational risk is essential, as it can impact food safety and customer satisfaction.
- Flexibility in product roadmaps is critical to adapt to changing market conditions and regional requirements.
- Collaboration across global teams requires cultural intelligence and timezone awareness for successful product development.
- The importance of continuous improvement in food tech products while ensuring stable and well-tested releases is highlighted.
- The article emphasizes the necessity of understanding both technical and operational aspects to succeed in the food tech SaaS industry.
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