<ul data-eligibleForWebStory="true"><li>Gradient Labs, based in London, secures €11.08M funding led by Redpoint Ventures for AI customer service.</li><li>The startup's AI platform, Otto, assists regulated industries by automating customer operations.</li><li>Gradient's AI resolves 90% of queries, maintains quality, and reduces costs by 75%.</li><li>Company ensures AI transparency, handles customer issues efficiently, and partners with financial firms.</li></ul>

UK’s Gradient Labs raises €11.08M: Founder Dimitri Masin on AI customer service for regulated industries, bold $10K challenge, and more

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