How to Track & Block Your Lost Mobile Phone with the Sanchar Saathi Portal

Losing a smartphone can be a frustrating experience, especially with important data at stake. In India, the Sanchar Saathi portal can help track and block your lost smartphone.

The Sanchar Saathi portal is an initiative by the Department of Telecommunications in India. It helps people locate and block their lost or stolen mobile phones.

What is Sanchar Saathi?

The first step in tracking your lost smartphone using the Sanchar Saathi portal is to visit the portal website and click on the “Register Here” button.

Register on Portal

Step 1

You’ll need to enter details such as your name, mobile number, IMEI details, device’s brand, model, and also upload the purchase invoice of your phone.

Enter Details

Step 2

Provide details of where you lost your smartphone, including the city, district, state, and date. Also, enter details about the police station where you filed a complaint.

Lost Phone Details

Step 3

Provide details of where you lost your smartphone, including the city, district, state, and date. Also, enter details about the police station where you filed a complaint.

Personal Information

Step 4

You’ll receive an OTP on your mobile number. Enter this OTP and verify it to proceed with creating your account on the portal.

Verify OTP

Step 5

Use the “IMEI Search” button to locate your device. To block your lost smartphone, click on the “Block Stolen/Lost Mobile” button and follow the instructions.

Locate and Block

Step 6

If you recover your phone, you can unblock it by visiting the portal, entering the request ID, mobile number, reason for unblocking, OTP, and start using the device again.

Unblock Your Smartphone