ChatGPT is predicted to become the universal control plane for B2B software, remaking business applications by acting as both the primary front end and core infrastructure.
It abstracts complexity by connecting to various business systems through APIs, creating a unified business graph that enables cross-system questions.
The API economy's killer app, ChatGPT makes APIs more accessible through its universal interface, changing the way businesses connect their systems.
HubSpot's integration with ChatGPT via the Model Context Protocol sets a strategic precedent in repositioning CRM access through natural language queries.
ChatGPT shifts B2B software hierarchy towards core business logic, specialized workflows, and challenges the traditional dashboard and reporting industry.
As more systems connect to ChatGPT, the platform's value grows, transforming it into a business operating system and revolutionizing the talent roles in businesses.
Companies need to adapt to ChatGPT integration to stay relevant, considering aspects such as pricing model revolution, security challenges, talent implications, and network effects.
At its core, ChatGPT aims to enhance user interaction and streamline business operations by becoming the central interface for B2B services.
The future of enterprise software lies in understanding ChatGPT's role in restructuring traditional interfaces in favor of a conversation-centric model.
Recognizing the impact of ChatGPT is crucial for businesses to stay competitive in the evolving landscape of B2B software and service provision.
Building for the ChatGPT-first enterprise is essential for companies to embrace the shift towards enhanced user experience and operational efficiency.