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Why Most Investment in AI Will Underdeliver or Fail

  • 80% of AI projects are predicted to fail due to businesses not adequately preparing for technological change despite planning to spend over $25 million on AI.
  • Failures are often attributed to prioritizing technology over business goals, leading to unclear objectives and poor data quality.
  • It is crucial for organizations to identify specific business problems AI solutions aim to solve before technical implementation begins.
  • Business strategy should precede technology implementation to drive measurable outcomes like cost reduction and revenue increase.
  • Overambitious AI implementations often lead to failure, and businesses should start small and scale strategically for better results.
  • The 'zone to win' framework helps balance current operations with future innovation, facilitating successful AI integration without disruption.
  • Lack of user adoption is a significant issue in AI implementation, highlighting the importance of change management and proper user training.
  • Operationalizing AI tools into workflows and ensuring mainstream adoption are critical for successful integration and maximizing AI potential.
  • Change management initiatives with designated leadership teams are essential to address training gaps and encourage user acceptance of AI technologies.
  • Successful AI investments require upgrading change management, implementing initiatives gradually, and using measurable KPIs to ensure profitable outcomes.

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