Automating WhatsApp communication using AI, automation, and custom workflows can enhance customer support and automate routine tasks.
Pros of automation include immediate replies, reduced operational costs, increased efficiency, consistent service, and unlimited scalability.
Developers can construct an AI-powered WhatsApp workflow using tools like n8n and AI models like GPT-4 to capture messages, recognize intents, execute actions, and respond to users.
Real-world examples of AI automation on WhatsApp include sectors like e-commerce, healthcare, and travel, improving customer support and interactions.