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10 Lessons from 10 years of innovation and engineering at Picnic

  • Picnic, a tech-first grocery shopping platform, shares 10 key lessons learned in their 10 years of innovation and engineering.
  • Building a culture of innovation involved forming small, autonomous teams and encouraging everyone to contribute to innovation and development.
  • Developer experience was made a priority, leading to the development of self-service tools and a feedback-driven culture.
  • The power of platforms was recognized, with commonalities between products being leveraged to improve code quality and accelerate development.
  • Infrastructure was scaled for innovation through automation, continuous integration, and decentralizing infrastructure ownership.
  • Data-driven decision-making was emphasized, with a focus on building a strong data infrastructure for efficient analysis and machine learning.
  • People-centric tech approach prioritized talent development, collaboration, and continuous learning over rigid structures.
  • Continuous improvement through feedback loops, both internally and from customers, was highlighted for driving innovation and quality.
  • A balance between agility and stability was achieved by embedding quality, security, and reliability early in the development process.
  • Automation journey focused on transitioning from rule-based logic to AI-based decision logic for scalable, data-driven decision-making.
  • Prioritizing long-term vision ensured business and technology alignment with a focus on continuous improvement and adaptability.

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