Design thinking exercises play a crucial role in determining the success of a project.
Empathy-building exercises are essential to understand the issues and pain points of users.
Ideation exercises focus on coming up with high-quality ideas that lead to innovative solutions.
Prototyping exercises help in testing ideas with users before investing in expensive development.
Testing exercises with actual users is essential to determine the viability and effectiveness of the solution.
Customer journey mapping helps visualize the user experience, including thoughts, feelings, and challenges.
Persona development helps in keeping everyone aligned, spotting gaps in understanding, guiding exercises, and checking the ideated solution's feasibility.
Usability testing helps determine if everything is clear, or users struggle with the product or service.
A/B testing is the ultimate test to gauge the solution's impact on users and key metrics.
Feedback grids are best to gather feedback from users, summarize findings, and beliefs helping obtain a 360 view of the solution.