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2 phrases to use to be a more successful employee or manager and 2 to avoid, according to leadership coaches, psychologists

  • In today's workplace dynamics, effective communication is the cornerstone of success. According to experts, utilizing phrases like "Thank you" and "I appreciate your patience" fosters a positive environment, boosting morale and reinforcing professionalism.
  • Conversely, phrases such as "It is what it is" and "Not sure if you saw my last email" can be counterproductive, perceived as dismissive or passive-aggressive.
  • By prioritizing gratitude and clear, respectful communication, managers and employees alike can cultivate stronger relationships, enhance productivity, and contribute to a harmonious work culture where everyone feels valued and heard.

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