Generative AI introduces a new way for humans to interact with systems by focusing on intent-based outcome specification.
The article discusses 21 GenAI UX patterns including evaluating if GenAI improves UX, converting user needs to data needs, and defining the level of automation.
It emphasizes the importance of understanding user intent and aligning user control preferences with technology in GenAI applications.
Other patterns include providing data sources for transparency, conveying model confidence, and designing for memory and recall in AI systems.
The article also addresses error states in AI models, the importance of capturing user feedback for continuous improvement, and designing AI guardrails to minimize harm and biases.
Furthermore, communicating data privacy and controls is highlighted as essential in GenAI applications.
Overall, these GenAI UX patterns aim to create a shared language for product teams to develop human-centered, trustworthy, and safe AI products.