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3 in 5 employers say soft skills are more important than ever

  • 60% of employers believe soft skills are more important today than five years ago.
  • Over 70% of employers prefer evaluating the whole candidate, including skills, personality, and cultural fit.
  • 78% of employers hired candidates with strong technical skills but lacked soft skills or cultural fit.
  • 85% of U.S. and UK hiring decision-makers use skills-based hiring methods.
  • More than half of U.S. employers have removed degree requirements from roles.
  • 70% of U.S. employers use AI in hiring, with 92% reporting improvement in their hiring processes.
  • 63% of employers find it harder than last year to secure prime talent.
  • Workers with soft skills like problem-solving get promoted faster.
  • AI tools are expected to transform talent acquisition in the coming months.
  • In-demand skills in the U.S. include AI literacy, conflict management, adaptability, and innovative thinking.
  • Employers and applicants will increasingly use AI in the hiring process with a focus on transparency.
  • Soft skills like good communication and decision-making are crucial for job seekers.
  • Employers emphasize the importance of upskilling initiatives and including soft skills in the hiring process.
  • Employer demand for AI-specific skills has declined from 52% in 2024 to 38% in 2025.
  • Artificial intelligence has led to a major shift in skills priorities for employers.
  • Employers want candidates who can think critically, adapt, and collaborate.

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