Many technical founders struggle to effectively communicate the business potential of their startups, leading to challenges in fundraising.The article addresses critical mistakes in articulating customer pain points in pitches, focusing on investor engagement.Startups often present grandiose societal issues instead of specific customer pain points, risking investor disengagement.Founders are advised to craft customer-focused problem statements with data to validate claims and convey urgency.It is crucial for startups to align problem statements with the paying customer's priorities for successful investor interest.Presenting problems that do not directly impact the paying customer can lead to difficulty in gaining traction or investor backing.Backing up problem statements with evidence, such as case studies and industry reports, is essential for credibility and trust.Investors seek proof that the identified problem is real, urgent, and financially impactful for effective startup evaluation.Evaluate and refine your pitch by ensuring your problem statement is validated, urgent, and aligns with customer priorities.Connect with the author on LinkedIn for fundraising insights and guidance on positioning your startup for investment success.