Yelp has prioritized employee engagement in the 'big stay' era by shifting to permanently remote work based on employee feedback.
During the 'big stay' era, where employees prefer stability, Yelp has seen its average tenure increase, but it also faces challenges like maintaining motivation and preventing burnout.
Yelp focuses on employee engagement by employing a dynamic listening style, focusing on growth beyond promotions, and emphasizing the organization's purpose.
The company takes actions based on employee feedback, supports growth through various means beyond promotions, and reinforces the importance of understanding the company's purpose for employee well-being.