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4 Critical Communication Skills for Managing Up with Style and Grace

  • Managing up involves building influence, reducing stress, and enhancing team performance by strengthening relationships and communication.
  • You can't change your boss, but you can influence them by practicing two-level thinking and effective communication.
  • Four key communication skills for managing up include two-level thinking, data-driven communication, saying yes to say no, and asking permission for critical feedback.
  • Understanding what matters two levels up involves aligning your communication with organizational priorities and strategic objectives.
  • Communicating with data and offering insights helps in making a persuasive business case to influence your manager.
  • Saying yes to say no involves affirming goals, explaining tradeoffs, and providing constructive alternatives when a request is not feasible.
  • Asking permission before offering feedback to your manager helps initiate a productive conversation tied to shared goals.
  • Developing these communication skills fosters a more effective and strategic relationship with your boss, leading to clearer and impactful communication.
  • Reflection questions can aid in applying these skills effectively to enhance communication and alignment with your manager's priorities.

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