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Leadgrowdevelop
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5 Strategies to Manage a Hostile Situation in the Workplace
- Workplace hostility can significantly impact the morale, sense of worth, and overall productivity.
- Assess the situation objectively to understand the root cause of the conflict and gather relevant information.
- Know when to escalate the situation by reporting incidents and following company procedures.
- Stay calm and composed to defuse tension and set a positive tone for interaction.
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