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7 design feedback questions to retire  —  and what to ask instead

  • Design feedback plays a crucial role in the continuous improvement of product designs through iterative cycles in UI/UX design.
  • Asking specific and contextful questions during design feedback sessions is essential for driving the design in the right direction.
  • Good feedback questions should be clear, concise, contextful, flexible, and valuable to ensure effective feedback gathering.
  • Avoid vague, broad questions in design feedback sessions and opt for specific, contextful ones to elicit more actionable responses.
  • Steer clear of too-specific questions and instead ask flexible ones to encourage valuable feedback without adding unnecessary constraints.
  • Open-ended but specific questions are preferred over leading questions to gather both positive and negative feedback points effectively.
  • Utilize rating scales, multiple-choice, or specific answers instead of binary questions for more detailed and nuanced feedback.
  • Breaking down complex questions into distinct ones can help eliminate ambiguity and improve clarity in feedback sessions.
  • Simplify questions by avoiding complex technical language to facilitate better communication and understanding during feedback sessions.
  • Focus on asking about the user experience rather than abilities or feelings to gather relevant feedback during design sessions.

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