<ul><li>Our brains naturally tend to choose comfortable and familiar solutions over deeper analysis and addressing root causes.</li><li>This tendency persists at every level of business, from adding reporting layers to implementing workarounds.</li><li>Organizations encourage comfortable solutions by seeking quick consensus and avoiding necessary discussions.</li><li>True progress requires the courage to face problems head-on, even when the solutions may be challenging.</li></ul>

A bad solution is always more comfortable than a problem

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