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A leader’s guide to integrating autonomy and structure in a high-growth startup

  • Conflicts between development and product teams often arise from differences in mindset, experiences, and motivation for knowledge workers.
  • The conflict was exacerbated by a rigid top-down process seen as a hindrance to autonomy, mastery, and purpose, essential for the dev team.
  • A critical factor in the conflict was the massive knowledge gap resulting from a shift in business models, causing uncertainty and anxiety.
  • Addressing the knowledge gap through collaborative workshops and a hybrid approach transformed team dynamics and led to innovation.

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