<ul><li>Learning to say no (nicely) is key to effective leadership.</li><li>When your opportunities exceed the time available to fill them, some things (ok maybe a lot of things) that you say yes to are counter-productive.</li><li>Kindly saying no should become your friend but saying yes to everyone is going to result in disappointing everyone.</li><li>Here is a six-step strategy to deliver a polite way to say ‘no’ that makes people still feel valued.</li><li>Step One: Say you’d love to meet.</li><li>Step Two: Affirm their intention.</li><li>Step Three: Don’t commit on the spot. Ask for a follow-up.</li><li>Step Four:  Let them know you can’t help, but someone else can.</li><li>Step Five: Be Firm.</li><li>Step Six: Thank them.</li></ul>

A Six-Step Strategy on How to (Nicely) Say No

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