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a team whose boss was AWOL for 2 years is angry and resentful now

  • Beth’s team did their jobs (or did not do their jobs) while their boss was in the midst of this crisis for close to two years.
  • After she left, it became clear that over this period Beth was not checking that anyone was actually doing any work.
  • Beth’s director, Janet, has decided that instead of going back two years and trying to pick apart this web of problems, most of which cannot be proven at this point, they are just going to start fresh.
  • There is a handful of employees who are VERY angry over this issue.
  • These “good” employees are so hostile that it’s a terrible work environment for everyone.
  • I do wonder if there’s no way to reward the better employees now.
  • In her shoes, I think I’d do a couple of things: First, talk one-on-one with each team member about their sense of how things are going and what the top priorities for stabilizing the department should be and, as part of those conversations, create room for them to air any grievances or frustrations.
  • And from there, it’s reasonable to hold everyone to a basic expectation that they will operate professionally.
  • As she gets to know the team better, she’ll get a good feel for who slacked off over the last two years and who didn’t.
  • Chances are good that those same tendencies will show up in their work now, just perhaps in less dramatic ways, and she should watch for opportunities to reward the people who carried things.

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