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Add LWC to Dispatcher Console in Field Service Lightning
- Enhance your Salesforce Field Service Dispatcher Console with custom functionality by adding a Lightning Web Component.
- The Dispatcher Console in Salesforce Field Service Lightning helps dispatchers efficiently manage field operations.
- Key features of the Dispatcher Console include an interactive Gantt chart, real-time tracking, drag-and-drop functionality, map integration, and alerts.
- The Service Lightbox in Field Service Lightning provides essential details about service appointments for dispatchers.
- To add a Lightning Web Component, you need to include it in a Visualforce page, then add the Visualforce page to the Service Lightbox of the Dispatcher Console.
- The process involves adding Lightning Web Components for Visualforce, creating an Aura app, and writing JavaScript functions for component creation.
- The Visualforce page serves as the parent for the Aura App and Lightning Web Component, facilitating a seamless integration.
- The Apex class serves as the controller for both the Visualforce page and the Lightning Web Component.
- The Lightning Web Component allows dispatchers to upload and view images related to service appointments, streamlining appointment management.
- Overall, the Dispatcher Console and Lightning Web Component combination optimize field service operations and offer a more tailored user experience.
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