Adobe predicts a 3,200% increase in AI-driven traffic to U.S. retailers during Amazon's Prime Day sales event.
Generative AI chat services and browsers are expected to play a significant role in helping consumers find deals and product details efficiently.
Adobe found that 92% of U.S. consumers believe that AI enhances their shopping experience by assisting in tasks like research, product recommendations, and finding deals.
Retailers are increasingly utilizing AI-powered tools for searches, with Amazon showcasing various AI shopping tools for Prime Day and year-round usage.