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Agentic AI: What HR must know about the next evolution of HR tech
- Agentic AI is the latest evolution in innovative HR and enterprise technology that HR leaders need to understand to maximize HR technology solutions.
- Agentic AI refers to AI systems capable of high autonomy, decision-making, process execution, and adaptability within enterprises.
- AI agents can automate, optimize, and enhance various business functions with minimal human intervention in compliance with policies and objectives.
- Leading HR tech providers like Oracle, SAP, Workday, ServiceNow, ADP, and UKG have developed or integrated agentic AI capabilities in their solutions.
- These AI agents automate routine HR tasks, enhance decision-making, streamline workflows, and improve productivity in HR and talent management processes.
- HR leaders need to align with internal stakeholders, assess current providers' agentic AI capabilities, and evaluate potential new partners to implement agentic AI effectively.
- Key considerations include the readiness of the organization for AI, data infrastructure, employee readiness, capabilities of current providers, and reliability of potential new partners' AI solutions.
- Agentic AI represents a significant leap in HR and enterprise technology, promising transformative change if it lives up to its potential.
- Major HR technology providers are heavily investing in agentic AI, indicating its importance and potential impact on HR processes and organizational efficiency.
- HR leaders must strategically approach agentic AI adoption by understanding business needs, involving stakeholders, and making informed decisions about implementing AI to drive value.
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