<ul><li>TBO Tek, a travel tech company, has automated 70% of special requests from travel agents using AI voice bots.</li><li>The company's customer experience VP, Garima Pant, stated that AI has reduced response time for special requests and expanded the system's capabilities.</li><li>During a panel discussion, experts shared their views on building or outsourcing AI solutions, with simpler use cases recommended for outsourcing.</li><li>The adoption of GenAI, a conversational AI solution, is on the rise, and India's GenAI market is forecasted to reach over $17 billion by 2030.</li></ul>

AI Bots Handling 70% Of Travel Requests Now: TBO Tek’s Garima Pant

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