Salesforce CEO Marc Benioff mentioned that AI is handling 30 to 50 percent of the company's internal work, which has led to job cuts and staff restructuring.
Salesforce has been cutting jobs, with reductions made in January 2023, November 2022, January 2024, and more in 2025 as part of restructuring efforts around AI.
Benioff views the rise of AI as a 'digital labour revolution,' highlighting the accuracy improvements but noting that reaching 100 percent accuracy is unrealistic.
Other tech firms like Amazon, BT, and Klarna are also replacing jobs with AI, indicating a growing trend in the tech industry.