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AI habits die hard: Microsoft tweaks new Copilot sidebar for Edge after revamp roils users
- Users of Microsoft Edge are disappointed by the recent revamp of the Microsoft Copilot sidebar for Edge which leaves less functionality. The Copilot sidebar was a context-aware AI companion that offered assistance based on what was in the main browser window, and could generate outlines with clickable timestamps or page summaries among others. Since the update, users on Microsoft's social media channels have been asking how to return to the old version as it seemed like an unneeded ‘guessing’ game, whereas the old version was more connected and attentive.
- Microsoft has generally received positive reviews for its AI software, but issues such as this show how this technology is still relatively new and needs refining to perfect the user experience so that habits and loyalty can be built.
- Microsoft said this week that it’s listening to the complaints about the revamped Copilot sidebar for Edge, and it’s making updates to address the feedback
- The changes can be traced in part to a changing of the guard inside the company. The consumer version of Copilot was revamped in October under the leadership of Mustafa Suleyman, who was named Microsoft’s AI CEO when he joined the company earlier this year.
- According to Microsoft, the changes so far include restoring access to users’ prior Copilot chat history, reinstating the ability to analyze PDFs stored locally, enhancing the connectivity of the tool, improving the quality of chat responses, and expanding the ability to analyze larger documents and websites.
- Some of the basic bugs that were initially encountered seem to have been resolved, such as Copilot referencing a web page that wasn’t viewed at the moment, rather than the page that was active in the browser.
- Microsoft still has plenty of work ahead in terms of usability, such as further streamlining the access to Copilot behind Edge’s new layout.
- Microsoft has generally received positive reviews for its AI software, but issues such as this show how this technology is still relatively new and needs refining to perfect the user experience so that habits and loyalty can be built.
- The new Copilot sidebar doesn’t feel as connected or tuned-in to the user’s context as the old one did.
- Users on Microsoft's social media channels have been asking how to return to the old version as it seemed like an unneeded ‘guessing’ game, whereas the old version was more connected and attentive.
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