<ul><li>Financial software company Intuit allegedly used AI-backed hiring assessment software provided by third-party vendor HireVue that discriminated against deaf and non-White individuals, the ACLU of Colorado asserted in a March 19 complaint.</li><li>The complaint claimed that the AI-backed video interview platform used by Intuit performs worse when evaluating non-White and deaf or hard of hearing speakers.</li><li>Intuit allegedly denied accommodation requests and rejected a deaf and Indigenous employee for a promotion due to her communication style, violating the Americans with Disabilities Act and the Civil Rights Act of 1964.</li><li>Employers should be aware of algorithmic bias and potential discrimination when using AI in hiring processes to prevent unintentional discrimination, according to HR professionals.</li></ul>

AI hiring software was biased against deaf employees, ACLU alleges in ADA case

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