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AI Pace Layers: a framework for resilient product design

  • Designing human-centered AI products can be challenging, especially with the rapidly changing pace of AI technology development and design strategies.
  • The AI Pace Layers framework, inspired by Stewart Brand's Shearing Layers concept, helps teams create resilient AI products with components evolving at different timescales.
  • Each layer in the AI Pace Layers framework represents a specific domain of activity, such as Sessions, Skin, Services, Skeleton, Scope, and Strategy, with different paces of change.
  • By addressing tension points between layers, product teams can enhance innovation, anticipate friction, and build resilient AI systems that adapt to technological advancements while meeting human needs.
  • The AI Pace Layers framework acknowledges the interaction of components across various timescales, guiding thoughtful design choices to prevent system disruptions.
  • Examples provided demonstrate how friction between layers, such as Sessions and Skin, or Services and Skeleton, can impact the user experience and product functionality.
  • Improvements suggested include creating feedback mechanisms, updating usability heuristics, and designing interactive visualization components to enhance AI products' adaptability and utility.
  • The framework is a dynamic tool that evolves alongside AI advancements, inviting feedback from those involved in building successful AI products to refine its application in practice.
  • AI Pace Layers fosters a mindful approach to designing AI systems, promoting constructive innovation and human-centric development in the ever-evolving landscape of artificial intelligence.

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