Amdocs and Google Cloud have introduced Amdocs Network AIOps to assist telecom companies in enhancing network efficiency and customer experience.The solution leverages AI and ML to automate network operations and improve service reliability.Amdocs Network AIOps framework consists of layers for data observation, decision-making, and automated actions.Key capabilities include data ingestion, AI-driven insights, automated workflows, and closed-loop automation.The solution aids in anomaly detection, root cause analysis, and predictive maintenance for telecom operators.It reduces network downtime by predicting failures, enabling proactive maintenance and optimization of configurations.Google Cloud services like BigQuery and Vertex AI are crucial for Amdocs Network AIOps in data transformation and predictive analytics.The gen-AI-powered assistant in Amdocs Network Platform offers proactive alerts, automated troubleshooting, and natural language interaction.Benefits of the joint solution include reduced costs, improved resiliency, enhanced customer experience, and increased efficiency.The collaboration between Amdocs and Google Cloud combines telecom expertise with advanced AI capabilities to optimize 5G networks.