<ul><li>BiteSpeed, an AI platform for e-commerce customer engagement, has raised $3.5 million in a pre-Series A funding round led by Peak XV’s Surge.</li><li>The funding will drive global expansion, hiring, and research and development in generative AI.</li><li>BiteSpeed offers AI tools for customer communication across channels and claims to drive over 25% additional revenue for brands.</li><li>The platform has over 2,500 Shopify brands in 50+ countries using its services.</li></ul>

AI-powered platform for e-commerce customer engagement BiteSpeed raises $3.5 million

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