A new study conducted by Microsoft and Carnegie Mellon University reveals that the use of generative AI tools can result in a reduction in critical thinking skills among knowledge workers.
Professionals who are more confident in AI tend to think less critically during their tasks, indicating an over-reliance on AI and hindering independent problem-solving.
The study suggests the need to design AI tools that support critical thinking by addressing limitations, promoting careful evaluation, and developing skills where AI falls short.
Knowledge workers are transitioning from hands-on task execution to overseeing AI-generated results and verifying outputs for accuracy.