Air India is undergoing a significant workforce transformation to become a modern, efficient, and customer-focused airline under Tata Group's ownership.
The airline has reduced the average age of non-flying staff to 35 and cabin crew to 29 through a combination of recruitment, exits, and merger integration.
Around 1,500 pilots have been recruited post-privatization to meet operational needs and regulatory requirements for higher crew availability.
The influx of younger employees with digital skills is enhancing service quality, while experienced staff are guiding the transition process, ensuring a balanced work culture for Air India's expansion plans.