Amazon and Walmart are no longer just retail competitors but tech conglomerates integrating AI, cloud computing, FinTech, and robotics into their operations.
Amazon announced a $20 billion investment for AI and cloud data-center campuses in Pennsylvania, focusing on advancing Amazon Web Services.
Amazon is using AI for delivery forecasting, exploring ad-supported viewing tiers on Prime Video, and integrating Whole Foods into its ecosystem for logistical synergies.
Walmart is expanding OnePay financial ecosystem to become a digital bank, offering credit programs and digital services to compete with traditional banks.
Walmart introduced Sparky, an AI shopping assistant, and is targeting younger demographics through digital marketing, mobile commerce, and AI-enhanced customer service.
Both Amazon and Walmart are investing in drone delivery for operational rollouts by 2025, aiming to solve last-mile delivery challenges with AI and robotics.