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Amazon and Walmart Aren’t Surfing Retail-Tech’s Tidal Wave, They’re Driving It

  • Amazon and Walmart are no longer just retail competitors but tech conglomerates integrating AI, cloud computing, FinTech, and robotics into their operations.
  • Amazon announced a $20 billion investment for AI and cloud data-center campuses in Pennsylvania, focusing on advancing Amazon Web Services.
  • Amazon is using AI for delivery forecasting, exploring ad-supported viewing tiers on Prime Video, and integrating Whole Foods into its ecosystem for logistical synergies.
  • Walmart is expanding OnePay financial ecosystem to become a digital bank, offering credit programs and digital services to compete with traditional banks.
  • Walmart introduced Sparky, an AI shopping assistant, and is targeting younger demographics through digital marketing, mobile commerce, and AI-enhanced customer service.
  • Both Amazon and Walmart are investing in drone delivery for operational rollouts by 2025, aiming to solve last-mile delivery challenges with AI and robotics.

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