New York-based IT firm EXL Service is restructuring to meet rising demand for generative artificial intelligence, cutting 800 jobs (less than 2% of its workforce). Layoffs target junior staff in data analytics and digital operations in the US and India, while 400 may be rehired elsewhere.
The company employs about 55,000 people globally. At the same time, the company is hiring skilled workers with expertise in advanced data, AI, and generative AI.
CEO Rohit Kapoor promoted to board chair, with leaders Vikas Bhalla and Vivek Jetley taking expanded roles integrating data and AI solutions. EXL seeks talent aligned with client needs amidst tougher economic conditions.