<ul><li>Ola Electric has partnered with EY India for a service transformation to address after-sales service challenges, customer complaints, and falling sales volumes.</li><li>EY will provide advice on streamlining business operations and improving spare parts stocking and inventory management.</li><li>Nearly a dozen EY executives have joined Ola Electric on a three-month deputation to manage immediate challenges and set up improved processes and systems.</li><li>The move comes after viral images of unused Ola Electric vehicles and a surge in customer complaints, leading to scrutiny and a show cause notice by the Central Consumer Protection Authority.</li></ul>

Amid Regulatory Tangles, Ola Taps EY India To Boost Customer Service

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