<ul data-eligibleForWebStory="true">Strong planning often lacks the crucial 'why' behind building products and addressing customer needs.Roadmaps should allow for exploration and not just focus on pre-approved features for delivery.Delivery-driven approaches may lead to building products without addressing real customer problems or testing ideas efficiently.Comparing a chatbot implementation shows the difference between delivery and product-driven approaches.Product-driven organizations prioritize understanding customer needs and iterating based on real data and feedback.Roadmaps are meant to guide direction, not dictate exact solutions, emphasizing the importance of leaving room for discovery and adaptation.