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As An Engineering Manager, You’re The Only Bridge Between Two Worlds

  • As an Engineering Manager, you are often faced with the challenge of balancing technical quality with the realities of business. Empathy is the cornerstone for building effective communication with both non-technical stakeholders and engineers.
  • It's your job as EM to act as the bridge between the technical and non-technical worlds, advocating for the technical realities of engineers’ work and managing engineers to work effectively within the project's scope.
  • To navigate this challenge, EMs must actively develop their people skills, such as effective communication, conflict mediation, delegation, and performance evaluation.
  • EMs must spend time honing their communication skills to present information clearly and professionally. Effective communication is crucial, including adapting communication to the audience and managing contextual details.
  • Conflict is unavoidable but can be mitigated with effective negotiation, tangible advice on this topic can be found in “Getting to Yes: Negotiating Agreement Without Giving In”.
  • While you are the bridge, you should delegate task responsibilities between the technical and business sides and avoid overloading personal task lists.
  • On the technical side, the ability to communicate technical details with non-technical stakeholders such as project scope, compatibility, and resource availability is crucial.
  • On the business side, it is important to manage expectations, including timelines and overall project objectives.
  • By investing the time to develop your people skills, as an EM, you can lead successful projects while also developing your business and technical acumen.
  • Through these efforts, Engineering Managers develop a strong, common culture that emphasizes mutual respect, aligned goals, and transparency.

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