<ul data-eligibleForWebStory="true">Netflix has defended its first major UI redesign in 12 years, claiming most people prefer the updated version.Netflix's internal data and year-long beta test support the decision to overhaul the UI.Following the global rollout of the new homepage, fans expressed frustration with the changes.Despite backlash, Netflix asserts that the new UI offers a better viewing experience with more upfront information.Fans have criticized Netflix in the past for decisions like price increases and canceling popular shows.Despite user frustrations, Netflix remains the leading VoD platform with over 301.6 million subscribers.Netflix's dominance in the streaming market may not be affected by UI changes, as users continue to subscribe.The company's strategy may not shift unless users voice dissent through account cancellations.While users might express discontent, Netflix's large subscriber base suggests resistance to changes.Netflix's success indicates that users may not significantly impact the platform's decisions through feedback alone.