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At Mastercard, AI is helping to power fraud-detection systems

  • Mastercard is using AI to help detect and prevent credit card fraud.
  • The AI technology flags unusual patterns and blocks fraudulent transactions.
  • Mastercard's fraud department swiftly disputed a fraudulent transaction reported by a customer.
  • The company has been incorporating machine learning algorithms for 10 years to monitor transactions.
  • Their AI-powered fraud detection system scans around 160 billion transactions annually.
  • The technology reduces false-positive fraud cases significantly.
  • AI enables real-time detection of suspicious transactions by identifying patterns impossible for humans to spot at scale.
  • Mastercard's Decision Intelligence system assigns risk scores to transactions based on various data points.
  • Decision Intelligence Pro assesses user characteristics and behaviors to determine transaction validity.
  • AI has limitations, such as the potential for bias based on historical data, according to experts.

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