<ul><li>Enhancing customer experiences and implementing proactive fraud prevention measures are crucial for attracting and retaining customers in the auto industry.</li><li>High-touch customer experiences help dealers identify interested and qualified customers, with a majority of consumers preferring a preferred experience over the lowest price.</li><li>Although online car buying continues to grow, a significant percentage of consumers still prefer a combination of in-dealership and online options.</li><li>Auto loans and leases have become the fastest-growing category in non-mortgage consumer debt, with rising delinquency rates and increasing fraudulent activities.</li></ul>

Attracting Buyers in the Auto Industry with Seamless Customer Experience

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