The Australian government plans to impose a “digital duty of care” on tech companies to reduce online harms.
Tech companies such as Facebook, Google, and TikTok will need to protect consumers from harm on their online platforms.
The proposed duty of care will require tech companies to conduct regular risk assessments to proactively identify harmful content.
It will bring social media platforms in line with product manufacturers who already have a duty of care to ensure their products don’t harm users.
This approach was recommended by the recent review of the Online Safety Act.
Several experts have pointed out problems with the government’s plan to ban people under 16 from social media.
A digital duty of care would address these concerns and remove harmful content without banning young people from accessing potentially beneficial material.
The EU act sets out that if tech companies breach their duty of care to consumers, they can face fines of up to 6% of their worldwide annual turnover.
The Australian government says it will strongly enforce the digital duty of care, including using penalty arrangements.
Placing the onus on tech companies to remove harmful content is a positive step forward and will help make social media platforms a safer place for everyone.