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Australia will force tech platforms to have a ‘digital duty of care’ to reduce online harms

  • The Australian government plans to impose a “digital duty of care” on tech companies to reduce online harms.
  • Tech companies such as Facebook, Google, and TikTok will need to protect consumers from harm on their online platforms.
  • The proposed duty of care will require tech companies to conduct regular risk assessments to proactively identify harmful content.
  • It will bring social media platforms in line with product manufacturers who already have a duty of care to ensure their products don’t harm users.
  • This approach was recommended by the recent review of the Online Safety Act.
  • Several experts have pointed out problems with the government’s plan to ban people under 16 from social media.
  • A digital duty of care would address these concerns and remove harmful content without banning young people from accessing potentially beneficial material.
  • The EU act sets out that if tech companies breach their duty of care to consumers, they can face fines of up to 6% of their worldwide annual turnover.
  • The Australian government says it will strongly enforce the digital duty of care, including using penalty arrangements.
  • Placing the onus on tech companies to remove harmful content is a positive step forward and will help make social media platforms a safer place for everyone.

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