<ul><li>Ecommerce merchants in Australia are seeking assistance from payment service providers (PSPs) in dealing with chargebacks.</li><li>Chargebacks can have a negative impact on the top and bottom lines of merchants, as well as on cash flow and customer relationships.</li><li>44% of merchants identified chargebacks as a key concern, especially in relation to card-not-present transactions and the risks involved.</li><li>However, only 18% of merchants in Australia receive automatic updates from their PSPs regarding chargebacks and dispute resolution tools.</li></ul>

Australia’s eCommerce Merchants Want Help as They Battle Chargebacks

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