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Bank Employees Help Scammers Dig Into Customer Data

  • Low-level bank employees are selling customer information to scammers, exposing a weakness in financial institutions’ risk protections.
  • Banks need to have technical measures in place to prevent access abuse by employees and contractors.
  • Former New York Attorney General called on banks to strengthen their defenses against leaks by insiders.
  • Scams not only impact customers' finances but also their trust in financial institutions.

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