<ul data-eligibleForWebStory="false"><li>50% of phone activity could potentially be automated, with 40% being effectively handled by a voice AI focused on appointments.</li><li>Initially, plans for an all-in-one solution were considered but deemed challenging.</li><li>A decision was made to develop a simpler AI assistant solely dedicated to appointment management for immediate value and future scalability.</li><li>The approach emphasizes starting small, proving value quickly, and then expanding based on feedback for scalable and successful AI systems.</li></ul>

barisy — Appointment Focus — July 2025

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